Terms of Service

Agreeing to these terms

These Terms of Service ("Terms", "Agreement") constitute a legally binding agreement between you ("User", "you", or "your") and NURVA APP LTD, a company registered in the United Kingdom ("Company", "we", "us", or "our"), governing your access to and use of the socl.gg website, platform, services, applications, and related software (collectively, the "Service" or "Platform").

By accessing, browsing, or otherwise using the Service in any manner, you acknowledge that you have read, understood, and agree to be bound by these Terms and all applicable laws and regulations. If you do not agree with any part of these Terms, you are prohibited from using the Service and must discontinue use immediately.

These Terms apply to all users of the Service, including without limitation visitors, registered users, subscribers, content creators, customers, and any other persons or entities that access or use the Service.

We reserve the right, in our sole discretion, to modify, update, or change these Terms at any time. Such modifications become effective immediately upon posting to the Service. Your continued use of the Service after any such modifications constitutes your acceptance of the modified Terms. It is your responsibility to review these Terms periodically for changes.

Your account and eligibility

The Service is intended for users who are at least 13 years of age. By using the Service, you represent and warrant that: (a) you are at least 13 years of age; (b) if you are between the ages of 13 and 18, you have obtained parental or guardian consent to use the Service; (c) you have the legal capacity to enter into these Terms; (d) you will comply with all applicable laws and regulations; and (e) all information you provide to us is accurate, current, and complete.

If you are under 13 years of age, you are prohibited from using the Service. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

To access certain features you must register for an account ("Account"), providing a valid email address, a username (also referred to as a "slug"), and a secure password. You agree to provide accurate and complete information, to keep it up to date, to maintain the security and confidentiality of your credentials, to accept responsibility for all activity that occurs under your Account, and to notify us immediately of any unauthorized access.

Each Account is for a single user. You may not create multiple Accounts to evade restrictions, or share, sell, or transfer your Account credentials without our written permission.

During registration you may select a username used to create your unique profile URL (socl.gg/your-username). Your username must meet the length and character requirements shown during signup, must not infringe any third-party rights, must not be offensive or misleading, must not impersonate any person or entity, and must not be reserved or otherwise protected. We reserve the right, in our sole discretion, to reject, change, suspend, or reclaim any username that violates these Terms or is otherwise objectionable, with or without notice and without any obligation to provide an alternative or compensation. Usernames are allocated on a first-come, first-served basis subject to availability.

What socl.gg provides

socl.gg is an online platform that enables users to create, customize, manage, and publish personalized profile pages ("Profiles") accessible via unique URLs. The Service provides features including, but not limited to: social media links and integrations; custom badges and achievements; interactive widgets from third-party services (such as Discord, VALORANT, TikTok, Last.fm, GitHub, weather services, and other supported platforms); profile analytics and insights; themes and visual customization; profile aliases; background music; and Premium membership and related paid features.

We reserve the right to modify, suspend, discontinue, or terminate any aspect of the Service, including any features or content, at any time, with or without prior notice, in our sole discretion. We shall not be liable to you or any third party for any such change.

The Service is provided on an "as is" and "as available" basis. We do not guarantee that the Service will be uninterrupted, error-free, secure, or free from harmful components, or that any defects will be corrected.

Your content

You retain all ownership rights in and to any content you submit, post, upload, publish, display, or otherwise make available on or through the Service ("User Content"), subject to the licenses granted herein.

By making any User Content available on or through the Service, you grant to us and our affiliates and service providers a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, distribute, modify, adapt, publicly display, and otherwise exploit such User Content for the purposes of operating, providing, maintaining, improving, and promoting the Service, without any obligation to compensate you.

You represent and warrant that you own or have the necessary rights to grant the licenses set out here, that your User Content does not infringe or violate any third-party rights, that it does not violate any applicable law, and that you have obtained all necessary consents from any individuals depicted in it.

You agree not to submit or make available any User Content that: is illegal or violates any applicable law; is harmful, threatening, abusive, harassing, defamatory, obscene, sexually explicit, or otherwise objectionable; infringes any intellectual property or other right of a third party; contains viruses, malware, or other harmful code; impersonates or misrepresents your affiliation with any person or entity; constitutes spam, unsolicited advertising, or solicitation; interferes with or disrupts the Service; attempts to gain unauthorized access to the Service or other accounts; or harvests information about other users without consent.

We reserve the right, but are not obligated, to review, monitor, edit, remove, or refuse to post any User Content at any time, for any reason or no reason, in our sole discretion, with or without notice. We may suspend, restrict, ban, or terminate your Account if you violate these Terms or engage in prohibited conduct. You are solely responsible for your User Content and the consequences of posting it.

Payments and purchases

socl.gg offers paid products on a one-time basis, including Premium membership, Verified Badge, custom badge slots, and alias slots, as well as donations and the ability to gift products to other users. Paid features may include enhanced customization, additional capabilities, and other benefits, which we may modify, add, or remove at any time in our sole discretion.

All payments for paid products are processed by ZONVORO TECHNOLOGIES LLC, a company registered in the United States, which processes payments on behalf of NURVA APP LTD. Payments may be made by card or bank transfer through Stripe, or in cryptocurrency through NOWPayments. By purchasing, you authorize us and our payment processors to charge the applicable amount and you agree to provide accurate and complete payment information.

Unless otherwise indicated, prices are stated in Euros (EUR). Prices are subject to change at any time, with or without prior notice. You are responsible for any applicable taxes, duties, or fees imposed by any governmental authority in connection with your purchase, which we may collect where required by law.

All sales are final. Purchases are non-refundable except as required by applicable law or as expressly provided in these Terms or our Refund Policy. Any refund, if granted, is subject to our sole discretion and may be granted only in exceptional circumstances such as technical errors or fraudulent transactions. If you believe you are entitled to a refund, contact us within 30 days of your purchase with details of your request. In the event of a refund, the associated benefits will be revoked. Please review our Refund Policy for details.

Our intellectual property

The Service, including its design, structure, source code, software, databases, content (excluding User Content), features, graphics, logos, and all other elements, is the exclusive property of NURVA APP LTD and its licensors and is protected by copyright, trademark, and other intellectual property laws.

Nothing in these Terms grants you any right, title, or interest in the Service except a limited, revocable, non-exclusive, non-transferable license to access and use it in accordance with these Terms.

You may not, directly or indirectly: reproduce, sell, resell, or exploit any portion of the Service for any commercial purpose without our written consent; modify, adapt, or create derivative works based on the Service; reverse engineer, decompile, or disassemble the Service; remove or obscure any proprietary notices; use any automated means to access the Service; or use our name, trademarks, or logos without our prior written permission.

"socl.gg", the socl.gg logo, and all related names, logos, and designs are trademarks of NURVA APP LTD or its licensors. All other marks on the Service are the property of their respective owners.

Third-party services

The Service integrates with or connects to various third-party services, platforms, and websites ("Third-Party Services"), including but not limited to Discord, VALORANT, TikTok, Last.fm, GitHub, Stripe, NOWPayments, Cloudflare, Resend, and other services.

Your use of Third-Party Services is subject to their own terms and privacy policies. We are not responsible for, and do not endorse, the content, practices, or availability of any Third-Party Service, and we shall not be liable for any loss arising from your use of or interaction with them.

When you connect your Account to a Third-Party Service, you authorize us to access, use, and store information from that service as necessary to provide the Service. You are responsible for maintaining the security of your accounts with Third-Party Services.

Analytics and your data

The Service collects and processes data including profile views, link clicks, interactions, engagement metrics, device and browser information, and other analytics data. This data is used to provide insights to users, to improve and optimize the Service, to develop new features, and for other purposes described in our Privacy Policy.

By using the Service, you consent to the collection, processing, use, and disclosure of this information as described in our Privacy Policy, which is incorporated into these Terms by reference. We may share aggregated, anonymized, or de-identified data with third parties for business or research purposes, provided it does not identify you personally.

Suspension and termination

You may stop using socl.gg and delete your Account at any time through your Account settings or by contacting us. Upon termination, your right to access and use the Service ends immediately.

We reserve the right, in our sole discretion, to suspend, restrict, or terminate your Account and access to the Service, with or without notice, for reasons including: violation of these Terms; fraudulent, illegal, or harmful activity; misuse or abuse of the Service; infringement of intellectual property rights; harassment of other users or us; violation of applicable law; or any other reason we determine is necessary or appropriate.

Upon termination, you will lose access to all features and content associated with your Account, we may delete your User Content and data, and you will forfeit any Premium membership or other benefits. Provisions that by their nature should survive termination will survive, including those relating to User Content, intellectual property, disclaimers, limitation of liability, indemnification, and governing law.

Disclaimers

The Service is provided "as is", "as available", and "with all faults", without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, title, accuracy, reliability, or completeness.

We do not warrant that the Service will meet your requirements, be uninterrupted, timely, secure, or error-free, that results obtained will be accurate or reliable, that defects will be corrected, or that the Service is free of viruses or other harmful components.

Some jurisdictions do not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under applicable law.

Limitation of liability

To the maximum extent permitted by applicable law, in no event shall NURVA APP LTD, its affiliates, licensors, service providers, employees, agents, officers, or directors be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of profits, revenue, data, use, or goodwill, arising out of or relating to your use of or inability to use the Service, any conduct or content of third parties, any unauthorized access to or use of our servers, or any other matter relating to the Service, whether based on warranty, contract, tort, strict liability, or any other legal theory, even if we have been advised of the possibility of such damages.

To the maximum extent permitted by applicable law, our total liability to you for all claims arising out of or relating to the Service shall not exceed the greater of the amount you paid to us in the twelve (12) months prior to the event giving rise to the liability, or one hundred Euros (€100).

Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be limited or excluded under applicable law.

Indemnification

You agree to defend, indemnify, and hold harmless NURVA APP LTD and its affiliates, licensors, service providers, employees, agents, officers, and directors from and against any and all claims, demands, liabilities, damages, losses, costs, and expenses, including reasonable legal fees, arising out of or relating to: your use of or access to the Service; your User Content; your violation of these Terms or any applicable law; your violation of any rights of any third party; or any other matter for which you are responsible under these Terms or applicable law.

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you agree to cooperate with us. You agree not to settle any such matter without our prior written consent.

Changes to these terms

We reserve the right, in our sole discretion, to modify, update, or revise these Terms at any time, with or without prior notice. Such modifications become effective immediately upon posting to the Service or upon such other notice as we may provide.

It is your responsibility to review these Terms periodically. Your continued use of the Service after any modification constitutes your acceptance of the revised Terms. If you do not agree, you must discontinue use of the Service. Where appropriate, we may notify you of material changes by posting a notice on the Service or by email.

Governing law and disputes

These Terms and any dispute or claim arising out of or in connection with them or their subject matter are governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles.

The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms or the Service, and you submit to the jurisdiction of those courts. Nothing in this section prevents either party from seeking injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property rights or to prevent irreparable harm.

Before bringing any claim, you agree to first contact us to attempt to resolve the dispute informally. To the extent permitted by applicable law, you and we agree that any dispute resolution proceedings will be conducted only on an individual basis and not as part of a class, consolidated, or representative action.

Other terms

These Terms, together with our Privacy Policy, Refund Policy, and any other legal notices published by us on the Service, constitute the entire agreement between you and us regarding the Service and supersede all prior communications and agreements.

If any provision of these Terms is found to be invalid or unenforceable, that provision shall be modified to the minimum extent necessary or severed, and the remainder shall remain in full force and effect. No waiver of any term shall be deemed a further or continuing waiver of that or any other term.

You may not assign or transfer these Terms or any of your rights or obligations without our prior written consent. We may assign or transfer these Terms without restriction, including in connection with a merger, acquisition, or sale of assets.

We shall not be liable for any failure or delay in performance due to causes beyond our reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, pandemics, or network or equipment failures. Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship between you and us.

Contact us

If you have any questions, concerns, or complaints about these Terms or the Service, please contact us at [email protected].

The Service is operated by NURVA APP LTD, a company registered in the United Kingdom. Payments are processed by ZONVORO TECHNOLOGIES LLC, a company registered in the United States, on behalf of NURVA APP LTD.